Skip to main content
When your stock is coming, give each pickup location and delivery zone its date. Then pack from the Pack list tab.

​
Set the dates

Open the pre-order’s Delivery tab. Orders are grouped by place: each pickup location and each delivery zone. A banner says how many orders need a date.
  • Press Set date on a place to date every order there, or tick some orders and press Set date for selected.
  • Choose the date and press Save and email them. It must be today or later, and within a year.
  • Change date works the same way.
The date also becomes the date on your pre-order page for anyone who orders from then on. What the customer gets: an email, “Pickup date for your pre-order” or “Delivery date for your pre-order”, with the date and times (and, for pickup, your How to find it notes), and a text with the date and times. If the order isn’t paid yet, the email asks them to pay. If they paid a deposit, they also get the bill for the rest. You can also give a place its date ahead of time in the pre-order’s Settings (On a date), or choose Set it later.

​
Deliveries and routes

A dated delivery order goes onto your Delivery routes for that day by itself. Press Delivery routes on a dated zone to open them. In the app, this opens the business portal. The Delivery tab shows each order’s customer, address (with a map link), items, payment and how much is packed. Filter by place, date or payment, or search.

​
Pack list

The Pack list tab adds up what to pack, place by place. It fills in as orders come in. Cancelled and released orders are left out.
  • Pick a date: All dates, one date, or No date.
  • Search by customer, order number or item, and pick a place.
  • Paid only is on at first. Unpaid orders are listed apart, at the bottom, and left out of the totals. Turn it off to pack them too.
  • Show orders To pack, Packed or All.

​
Pick list

Each place’s items, added up. Tick an item to mark it packed on every order at that place. A line shows Done, how many are packed and left, or none packed.

​
By order

One card per order, with the customer, pickup or delivery, the order number and its payment. Tick lines as you pack. Mark all packed ticks every order the filters show at that place. You can untick any afterwards. In the app, switch between By item and By order.

​
Where your ticks are kept

  • Portal: on this device only. Ticks in one browser don’t show on another.
  • App: shared with every device you pack on in the app, as you go.
The two don’t share ticks with each other. Pick one place to pack from.

​
Print

Press Print pick list and slips (app: Print or Share as PDF). You get the pick list, then one packing slip per order. A slip for an unpaid order says “Not paid yet: check before it goes.” Delivery slips have lines for who received it and when.

​
Packing mode (app)

In the app, open the pre-order’s ⋯ menu and choose Packing mode, or press Start packing on the Pack list tab. It’s a full-screen way to collect everything, pack order by order and check the amounts. See Packing mode. Packing mode packs paid orders only while Paid only is on. Weights for items sold by weight are still entered in the order’s Final weights, because they set the customer’s bill. See Customers and payments.