Where to find it: Settings → Support → Danger Zone → Delete Account
Deleting your account is permanent and irreversible. All your store data, order history, product listings, certifications, and profile information will be removed. This action cannot be undone.
Before you delete
If you’re having a problem with your account, please contact our support team before proceeding. Many issues — including billing questions, contract concerns, and technical problems — can be resolved without losing your account and all your data.
How to delete your account
- Go to Settings → Support
- Scroll down to the Danger Zone section (highlighted in red)
- Tap Delete Account
- A confirmation panel will appear with a warning about what will be lost
- Read the warning carefully
- Type
DELETE MY ACCOUNT exactly as shown, in all capital letters, in the text field
- The red DELETE button will become active once the text matches exactly
- Tap DELETE to permanently remove your account
What happens after deletion
- Your store profile will be removed from Local Pass immediately
- Your product listings will no longer be visible to customers
- Your order history will be deleted
- Any active delivery requests may be affected — contact support if you have pending orders
- Your login credentials will be deactivated
Changed your mind?
Tap CANCEL at the bottom of the confirmation panel to close it without taking any action. Your account will remain completely unchanged.
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