Delivery modes

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Overview

Local Pass supports three fulfilment modes: Local Pass Delivery, Pickup, and Vendor’s Own Delivery. The mode determines which lines show up in your wallet’s Payment Breakdown when an order completes, and in turn the net amount transferred at payout time.

The delivery mode doesn’t change the nightly payout schedule or the transfer process — it only determines which fee lines apply to a given order.

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Mode comparison

Local Pass Delivery

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Local Pass Delivery

A customer places an order and selects standard delivery. Local Pass dispatches a driver from its network to collect the order from the vendor and deliver it to the customer.

How it works:

• Customer pays for delivery at checkout
• Local Pass assigns a driver from its network
• Driver collects from the vendor’s location
• Vendor is not involved in the logistics

Wallet impact:

Line	Included?	Notes
Subtotal	✅ Yes	Order subtotal
Tax	✅ Yes	Customer-paid tax
Platform fee	✅ Yes	Local Pass service fee
Driver payouts	⚠️ Conditional	Included if you contribute to driver costs
Cancellation fees	⚠️ Conditional	Only if you cancel the order
Discounts	⚠️ Conditional	Only if a promotion applied

Driver payouts are deducted after the nightly transfer completes, not from the transfer amount itself. They’re tracked separately for driver cost accounting.

Pickup

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Pickup

The customer places an order and collects it directly from the vendor’s location. No driver is dispatched.

How it works:

• Customer selects pickup at checkout
• Order is prepared by the vendor
• Customer arrives and collects their order
• No delivery logistics involved

Wallet impact:

Line	Included?	Notes
Subtotal	✅ Yes	Order subtotal
Tax	✅ Yes	Customer-paid tax
Platform fee	✅ Yes	Local Pass service fee
Driver payouts	❌ No	No driver involved
Cancellation fees	⚠️ Conditional	Only if you cancel the order
Discounts	⚠️ Conditional	Only if a promotion applied

Vendor's Own Delivery

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Vendor’s Own Delivery

The vendor uses their own vehicle, staff, or courier to deliver the order. Local Pass handles the order placement and payment, but not the physical logistics.

How it works:

• Customer selects vendor delivery at checkout
• Local Pass processes payment as normal
• Vendor arranges delivery using their own resources
• No Local Pass driver dispatch

Wallet impact:

Line	Included?	Notes
Subtotal	✅ Yes	Order subtotal
Tax	✅ Yes	Customer-paid tax
Platform fee	✅ Yes	Local Pass service fee
Driver payouts	❌ No	You handle your own delivery costs
Cancellation fees	⚠️ Conditional	Only if you cancel the order
Discounts	⚠️ Conditional	Only if a promotion applied

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Fee summary by mode

Line	Local Pass Delivery	Pickup	Vendor’s Own Delivery
Platform fee	✅ Always	✅ Always	✅ Always
Driver payouts	⚠️ If you contribute to driver costs	❌ Never	❌ Never
Cancellation fees	⚠️ If cancelled	⚠️ If cancelled	⚠️ If cancelled
Discounts	⚠️ If a promotion is active	⚠️ If a promotion is active	⚠️ If a promotion is active

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Driver payouts explained

The Driver payouts line appears in your wallet only for Local Pass Delivery orders where you contribute toward driver costs.

What is it?

When you use your own free-delivery offer on a Local Pass Delivery order, the customer pays $0 for delivery at checkout. Local Pass covers the driver’s cost on your behalf, and that amount is then deducted from your wallet.

How is it deducted?

Driver payouts are not subtracted from the nightly transfer amount itself. They’re deducted from your wallet balance after a successful transfer, so your payout record always reflects the transfer on its own, with driver costs tracked separately.

Is it shown to vendors?

Yes. Whenever a driver payout applies, a “Driver payouts: −$X.XX” line item appears in the Payment Breakdown section of the Wallet page, along with an info button explaining it.