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Your dashboard is your home base on Local Pass Business. From here you can publish your store, monitor orders, review customer feedback, and track what still needs to be set up.

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Where the app opens

In the Local Pass Business app:
  • Restaurants open on Live orders, so the kitchen sees new orders straight away.
  • Every other business (shops, farms, bakeries, caterers and the rest) opens on the Dashboard.
The business portal (business.localpass.ca) opens on the Dashboard for everyone.

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New-order alerts on the dashboard

If your business isn’t a restaurant, new orders still reach you on the app’s Dashboard:
  • A banner says “1 order waiting to be accepted” (or how many), with REVIEW.
  • A full-screen alert shows the new orders, with a ringtone and vibration. Tap an order to preview it, then ACCEPT ORDER, OPEN ORDER or NOT NOW.
  • After NOT NOW, the alert comes back after 3 minutes while the order is still waiting.
The alert rings on one screen at a time, so you don’t hear it twice. Pre-orders, farm boxes, catering and wholesale orders don’t ring here: they have their own pages. In the portal, the Dashboard shows a red n new chip that opens your orders. It doesn’t ring.

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Dashboard overview

When you arrive at your dashboard, you’ll see:
  • Your store cover photo and logo at the top
  • Your store name and a welcome message
  • Quick links to Copy your Store ID and View your public store page
  • A store status toggle to publish or unpublish your store
  • An analytics panel showing store performance
  • A list of recent orders
  • A summary of recent reviews and ratings
  • A setup checklist if there are remaining steps to complete

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Publishing your store

At the top of your dashboard you’ll find the Status toggle showing either Published or Inactive.

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Before you can publish

Your store must meet the following requirements: If either of these is missing, the toggle will be disabled and a message will explain what still needs to be done.

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Publishing your store

Once both requirements are met:
  1. Toggle the Status switch to Published
  2. Your store and products will become visible to customers on Local Pass

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Unpublishing your store

If you need to take your store offline temporarily:
  1. Toggle the Status switch to Inactive
  2. A confirmation dialog will appear — click Unpublish to confirm
  3. Your store and products will no longer appear to customers

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Viewing your public store page

Click the View button next to your store name to open your public-facing store page on the Local Pass customer app. This is exactly what customers see when they find your store.

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Copying your Store ID

Click Copy ID to copy your unique store identifier to your clipboard. You may need this when contacting Local Pass support or setting up integrations.

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Recent orders

The Recent Orders panel shows your last 5 completed or cancelled orders. Each entry displays:
  • Customer name
  • Order number
  • Fulfilment type (pickup or delivery)
  • Order status
  • Date and time
  • Order subtotal
Click any order to open the full order details.

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Recent reviews

The Recent Reviews panel shows your overall star rating and a breakdown across four categories: Click the arrow icon next to the reviews heading to view all your reviews in full.

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Setup checklist

If you’ve recently created your store, your dashboard will show a checklist to help you go live. Each item shows a tick when complete. Once all required steps are complete, the checklist will be replaced by your announcements feed — updates and tips from the Local Pass team.
In the portal, use the sidebar. In the app, open the menu (on a tablet or computer it stays on the side). The logo stays at the top and your account and Log out stay at the bottom while the list scrolls. The app’s menu is grouped: A yellow count beside Pre-orders shows new reservations and payments, plus overdue payments and disputes. See Pre-orders.