Products in a pre-order

Add products from your store or make pre-order-only items. Set the pre-order price, the smallest amount, steps and limits.

The Products tab of a pre-order lists what customers can order, at the pre-order price. Each row shows the price (for example “$20.00 / lb” and what customers see), the smallest amount, step and maximum, and how much is reserved so far.

Add products

There are two ways:

• Add from my store: pick products you already sell. They keep selling in your shop as before. Set the pre-order price after. Farm boxes, catering-only items and archived products aren’t offered. A product can be in only one open pre-order at a time; one that’s already in another shows “In another pre-order that’s still open”.
• New item: opens the product editor, set to Pre-order only. Press Add to pre-order to save it and come back to the pre-order. In the app, if you have unsaved changes on the pre-order, it asks you to save them first.

A new item starts from your item defaults in Pre-order settings: what it’s sold by, the smallest order, the step and GST.

You can also add a product from the product editor. Under Sold as, tick Pre-orders, then pick a draft or open pre-order under Add to a pre-order. It’s added when you save.

Pre-order only, or also in your shop

Kind	Where it sells	Where you edit its name, photo and description
A product from your store	Your shop as usual, and the pre-order	In Products (Inventory). Changes show everywhere it sells.
A Pre-order only item	Only on your pre-order pages. It stays off your shop.	Right in the pre-order: Name, Photo, Description and Category, then Save product.

The category picker is the same one the product editor uses. All product details (labels, allergens, storage…) opens the full product editor. In the app, that opens the business portal.

Saving a pre-order item as a draft

Save draft on a pre-order item keeps it a pre-order item. It shows as Pre-order · Draft in your products, and Draft on the pre-order. It stays on the pre-order, so customers can still order it while the pre-order is open. To stop selling it, remove it from the pre-order.

In your product list

• Pre-order items carry a Pre-order only or Pre-order · Draft badge.
• In the portal, filter by Pre-order only. In the app, open Filters and choose Show only → Pre-orders.
• Publish, Draft and Archive aren’t offered for pre-order-only items. You see Managed in Pre-orders instead, which opens the pre-order. If you select several products and some are pre-order items, those are skipped: “n pre-order items skipped. Managed in Pre-orders.”

Set the price and amounts

Open an item to set what applies in this pre-order only:

Field	What it does
Price	The pre-order price. The box shows what customers see, which includes card processing if customers cover it.
Sold by	The unit, for example lb or each.
Smallest	The least a customer can order.
Step	How much each order goes up by, for example 0.5 lb.
Most per order	Leave blank for no limit.
Total limit	How much you have in all. Leave blank for no limit.
Charge GST	Off unless you switch it on.
Sold out	Stops new orders for this item. There’s also a quick Sold out switch on each row.

Things sold by weight, volume or length can use decimals. Things sold whole (each, bunch) use whole numbers.

These are saved with the pre-order: press Save in the bar at the bottom of the page.

GST is off unless you switch it on. Fresh or frozen fish, vegetables and raw meat are usually zero-rated (CRA, GST/HST Memorandum 4.3). Ask your accountant which of your items are; we’re not accountants.

Remove an item

Press Remove from this pre-order. If some of it is already ordered, you’re asked first: those orders keep it, and nobody else can order it.

Once a pre-order is closed, its items can’t change.

Find items

Search by name, description or SKU. Filter to Sold out, Has a limit or Pre-order only, or by category. On a tablet or computer, an item opens in a panel beside the list. On a phone, it opens as a sheet.