Going Online
- Open the app and tap Delivery Driver Mode from your profile.
- Tap the START SHIFT button at the top of the screen.
- Your status changes to Online and you’ll immediately begin receiving delivery requests.
Going Offline
- Tap COMPLETE SHIFT at the top of the Driver Mode screen.
- A confirmation pop-up appears — tap Confirm to go offline, or Cancel to keep working.
Driver Mode Screen States
The Driver Mode screen shows different content depending on your current status:Offline
You’ll see a wifi-off icon and the message “You’re offline.” Tap START SHIFT to go online.Online — Waiting for Orders
The delivery request feed is active and you’ll receive incoming requests automatically. Your location is being broadcast to the system.Online — Delivery in Progress
You’ll see “Delivery is in Progress” with a View Active Job button. Tap it to return to your active delivery navigation screen.Responding to an Incoming Request
When a request comes in, a card shows where you’d be picking up from, the drop-off address, and what the delivery pays. You have 40 seconds to respond before it’s treated as declined and offered to someone else.- Accept — takes the job and starts navigation to pickup.
- Decline — turns the card down. So does letting the 40-second timer run out — the two work exactly the same way.
Declining (or letting a request time out) doesn’t cost you anything. This is different from cancelling a job you’ve already accepted, which does affect your acceptance rate — see Cancelling order for that penalty structure. There’s no reason to accept a job you don’t want just to avoid a score hit; simply let it pass or tap Decline.