Completing delivery

How to finish a delivery, confirm your location, upload proof, and get paid.

When you arrive at the customer’s address and tap COMPLETE ORDER, a completion screen slides up showing your payout for the delivery.

Your Earnings Summary

The completion screen shows:

• Total Payout — displayed prominently at the top (base pay + tip combined)
• Base Pay — the delivery fee for this order
• Customer Tip — the tip added by the customer at checkout (you keep 100%)

Location Check

The app automatically checks your GPS position against the customer’s drop-off address.

If you’re in the right place: A green checkmark appears and the DONE button is active.

If your location doesn’t match: You’ll see a red warning:

“Location mismatch. Please go to the customer’s address.”

In this case, the DONE button is greyed out. Return to the correct address and try again.

GPS can sometimes be slightly off, especially in areas with tall buildings. If you’re clearly at the right address but still see the mismatch warning, try stepping closer to the building entrance and waiting a moment for your GPS to update.

Delivery Proof

Before completing the delivery, you may be asked to provide proof. A prompt will appear with two options:

• Take Photo — opens your camera to photograph the delivered order
• Skip, Already Handed to Customer — use this if you handed the order directly to the customer in person

If You Take a Photo

1. Photograph the order at the customer’s door (or wherever you placed it).
2. After taking the photo, you’ll be taken to the Upload Delivery Proof screen.
3. Optionally add a delivery comment — either type one or select a quick message:
   • “Left at your front door.”
   • “Placed as per your instructions.”
   • “Enjoy your order!”
   • “Left with concierge / at reception.”
   • “At your doorstep. Have a great day!”
4. Tap the send (➤) button to save the comment.
5. Tap Confirm & Upload to upload the photo to the order.
6. Once uploaded, tap DONE to complete the delivery.

You can re-upload the photo if it didn’t come out clearly — tap the Reupload button that appears over the photo preview.

Tapping DONE

Once your location checks out and proof is handled, tap DONE. The app will:

1. Submit the completion to the Local Pass system.
2. Process your payout.
3. Automatically navigate to the next step.

Back-to-Back Deliveries

If you had a queued delivery assigned while completing this one, the app automatically loads that delivery after processing. You’ll see a loading screen that says “Loading the next delivery request…” and will be taken directly to the navigation screen for the next order — no action needed on your part.

If there’s no queued delivery, the app returns you to the Driver Mode lobby where you’ll wait for the next incoming request.