Getting to the Wallet
- Tap the Profile icon in the bottom navigation bar.
- Tap Wallet.
What the Wallet Does
The Local Pass Wallet lets you:- Add and manage credit or debit cards
- View your payment methods on file
- Manage how you pay for platform fees and services
The Wallet is used for platform-related fees and food order payments.
Adding a Payment Method
- On the Wallet page, tap Add Payment Method or the relevant option shown on screen.
- Enter your card details:
- Card number
- Expiry date
- CVV / security code
- Cardholder name
- Tap Save or Add Card to confirm.
Viewing Saved Payment Methods
Your saved payment methods are listed on the Wallet page. Each card shows:- Card type (Visa, Mastercard, etc.)
- Last four digits of the card number
- Expiry date
Removing a Payment Method
To remove a saved card:- Find the card you want to remove in your Wallet.
- Tap the delete or remove option associated with that card.
- Confirm the removal when prompted.
Getting Help with Wallet Issues
If you have a question about a payment or need help with your Wallet, tap the Help button at the top right of the Wallet page. This opens a support panel with information about how payments work on Local Pass. For billing disputes or refund questions, contact Local Pass support through Settings → Contact Local Pass team.Local Coins
Local Coins are a rewards currency earned through activity on Local Pass. They appear in your account balance and can be redeemed at checkout to reduce the cost of your orders. Your Local Coins balance is visible on your Local Pass card on the home screen. They are applied automatically at checkout when available, and the redeemed amount is shown in your order summary under Activity History.Frequently Asked Questions
Is it safe to save my card on Local Pass?
Is it safe to save my card on Local Pass?
Yes. Local Pass uses industry-standard encryption and secure payment processing to protect your card information.
Can I use multiple cards?
Can I use multiple cards?
Yes. You can save multiple payment methods and choose which one to use at checkout.
Why was I charged a platform fee?
Why was I charged a platform fee?
A small platform fee is applied to food orders to support the Local Pass service. This is shown clearly in your order breakdown before you confirm the order.
How do I get a refund for a cancelled order?
How do I get a refund for a cancelled order?
Refunds for cancelled orders are processed automatically. You can confirm the refund status in your Activity History — cancelled orders will show a refund confirmation banner.

