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If you want to permanently remove your Local Pass account, you can do so from the Settings page. This action is irreversible, so please read this guide carefully before proceeding.

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Before You Delete

Please be aware of the following before deleting your account:
  • All your data will be permanently deleted. This includes your order history, saved addresses, favourite vendors, Local Coins balance, and profile information.
  • Deletion cannot be undone. Once your account is deleted, it cannot be recovered.
  • Outstanding issues should be resolved first. If you have pending orders or unresolved support cases, please resolve them before deleting your account.
Account deletion is permanent. There is no way to recover your account, history, or Local Coins balance after deletion.

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How to Delete Your Account

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Step 1 — Open Settings

  1. Tap the Profile icon in the bottom navigation bar.
  2. Tap Settings.

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Step 2 — Find the Danger Zone

  1. Scroll down to the Support section.
  2. Look for the Danger Zone block (shown with a red label).
  3. Tap Delete account.

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Step 3 — Confirm Your Identity

A confirmation dialog will appear with the following message:
“Delete Account? All your data, orders, and history will be permanently removed.”
To confirm you want to proceed, you must type the following phrase exactly into the text field:
The text must be typed in capital letters. The delete button will remain grey and cannot be tapped until the exact phrase is entered.

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Step 4 — Tap DELETE

Once you have typed DELETE MY ACCOUNT correctly:
  1. The red D E L E T E button will become active.
  2. Tap it to confirm the deletion.

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Step 5 — Account Removed

Your account will be deleted and you will be signed out of the app automatically.

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Changing Your Mind

If you decide not to delete your account:
  • Tap CANCEL at the bottom of the confirmation dialog at any time before tapping DELETE.
  • The dialog will close and your account will remain unchanged.

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After Deletion

Once your account is deleted:
  • You will no longer be able to sign in with your previous email or Google account.
  • Any Local Coins or rewards credits in your account will be lost.
  • Your payment methods stored in the Wallet will be removed.
  • Your order history will no longer be accessible.

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Alternatives to Deleting

If you are thinking about deleting your account because of a specific issue, there may be a better solution:

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Contact Support Before Deleting

If you are unsure or want to discuss your situation with the Local Pass team before deleting your account, reach out via: