> ## Documentation Index
> Fetch the complete documentation index at: https://localtechnologiesinc.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Deleting your account

If you want to permanently remove your Local Pass account, you can do so from the Settings page. This action is irreversible, so please read this guide carefully before proceeding.

***

## Before You Delete

Please be aware of the following before deleting your account:

* **All your data will be permanently deleted.** This includes your order history, saved addresses, favourite vendors, Local Coins balance, and profile information.
* **Deletion cannot be undone.** Once your account is deleted, it cannot be recovered.
* **Outstanding issues should be resolved first.** If you have pending orders or unresolved support cases, please resolve them before deleting your account.

<Warning>
  Account deletion is permanent. There is no way to recover your account, history, or Local Coins balance after deletion.
</Warning>

***

## How to Delete Your Account

### Step 1 — Open Settings

1. Tap the **Profile** icon in the bottom navigation bar.
2. Tap **Settings**.

### Step 2 — Find the Danger Zone

1. Scroll down to the **Support** section.
2. Look for the **Danger Zone** block (shown with a red label).
3. Tap **Delete account**.

### Step 3 — Confirm Your Identity

A confirmation dialog will appear with the following message:

> *"Delete Account? All your data, orders, and history will be permanently removed."*

To confirm you want to proceed, you must type the following phrase exactly into the text field:

```text theme={null}
DELETE MY ACCOUNT
```

The text must be typed in **capital letters**. The delete button will remain grey and cannot be tapped until the exact phrase is entered.

### Step 4 — Tap DELETE

Once you have typed `DELETE MY ACCOUNT` correctly:

1. The red **D E L E T E** button will become active.
2. Tap it to confirm the deletion.

### Step 5 — Account Removed

Your account will be deleted and you will be signed out of the app automatically.

***

## Changing Your Mind

If you decide not to delete your account:

* Tap **CANCEL** at the bottom of the confirmation dialog at any time before tapping DELETE.
* The dialog will close and your account will remain unchanged.

***

## After Deletion

Once your account is deleted:

* You will no longer be able to sign in with your previous email or Google account.
* Any Local Coins or rewards credits in your account will be lost.
* Your payment methods stored in the Wallet will be removed.
* Your order history will no longer be accessible.

***

## Alternatives to Deleting

If you are thinking about deleting your account because of a specific issue, there may be a better solution:

| Issue                       | Alternative                                                                            |
| --------------------------- | -------------------------------------------------------------------------------------- |
| Privacy concern             | Review your data settings or contact support                                           |
| Too many notifications      | Adjust notification settings on your device                                            |
| Issue with an order         | Contact support through **Settings → Contact Local Pass team**                         |
| Switching devices           | Simply sign in on your new device — you do not need to delete your account             |
| Taking a break from the app | You can simply stop using the app — your account will remain inactive until you return |

***

## Contact Support Before Deleting

If you are unsure or want to discuss your situation with the Local Pass team before deleting your account, reach out via:

* **Email:** [support@imlocal.ca](mailto:support@imlocal.ca)
* **In-app:** Settings → Contact Local Pass team